Hybrid Field Service Engineer

Posted last month

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About the role

  • Field Service Engineer providing installation, maintenance, and repair on medical devices. Collaborating with customers and sales teams to ensure effective operational support.

Responsibilities

  • Provide support for installation, maintenance, modification, and repair of mechanical, electromechanical, and software-based instruments
  • Tasks include installation, repair, calibration, cleaning, and testing of instruments
  • Build and maintain positive relationships with customers, review solutions, discuss needs, and ensure safe operational conditions
  • Actively support the sale of service contracts, collaborate with sales representatives and service team members on system configurations, upgrades, installations, and moves
  • Complete service administration activities promptly, adhering to ISO, FDA, and BD policies

Requirements

  • Associate’s degree or Technical School equivalent
  • Ability to troubleshoot and resolve technical issues efficiently
  • Collaboration with sales representatives and service team members
  • Valid state-issued driver’s license with a clean driving record
  • Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments preferred
  • Previous experience in diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments is a plus
  • Bachelor of Science in a related field preferred
  • Experience in a lab or hospital environment
  • Ability to travel up to 50%, including occasional overnight stays based on business needs
  • Lifting requirements - Ability to lift objects weighing up to 30-40 lbs. from the floor to chest level
  • Ability to push and pull objects weighing up to 70 lbs.
  • Ability to carry a pack weighing up to 30 lb. on your back for up to 1 hour
  • Tool Use - Proficient in operating powered drills, screwdrivers, and saws
  • Able to climb and lift portable ladders and step stools
  • Ability to perform fine motor tasks while reaching over an 8–10-hour day
  • Must be able to pass a fit test and annual spirometry for respirator use

Benefits

  • Competitive package of compensation and benefits programs

Job title

Field Service Engineer

Job type

Experience level

Mid levelSenior

Salary

$22 - $34 per hour

Degree requirement

Associate's Degree

Location requirements

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