Onsite Financial Services Representative – Retirement and Benefits

Posted 20 hours ago

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About the role

  • Financial Services Representative servicing corporate-sponsored retirement and benefit plans, trading instruments and handling complex client inquiries. Ensuring exceptional client care and managing risk while navigating systems.

Responsibilities

  • Servicing corporate-sponsored plans
  • Trades stocks, bonds, and other investment instruments for high net-worth clients
  • Handles escalated and complex inquiries on accounts
  • Navigates multiple systems to migrate clients to on-line and self-service delivery channels
  • Manages risk by accurately authenticating clients

Requirements

  • Minimum of one year experience verbally delivering complex information clearly, concisely and with empathy
  • Ability to engage with clients while navigating multiple screens
  • Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills
  • Ability to handle confidential matters and sensitive information in a responsible manner
  • Dependable team player attitude

Benefits

  • Exceptional client care
  • Growth in client relationships
  • Guidance with needs-based solutions

Job title

Financial Services Representative – Retirement and Benefits

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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