Business Support Manager II managing diverse administrative functions for a complex department at Bank of America. Engaging with senior management and leading support functions across regions.
Responsibilities
Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope.
Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication.
Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements.
Leads the support/administrative functions for a somewhat large department usually at a local level.
Requirements
Minimum of 5+ years of job related experience required
Experience in Resource management and forecasting
Experience in Vendor management and procurement
Experience in Metrics and reporting
Intermediate/Expert MS Office skills, especially Excel and PowerPoint, to track and manage many different types of efforts and data
Intermediate SharePoint for managing workflow, portals and data repositories
Superior business acumen
Extremely strong verbal and written communication skills
Extremely organized/Good time management skills
Benefits
This role is currently benefits eligible.
We provide industry-leading benefits,
access to paid time off,
resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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