About the role

  • Business Support Manager II managing diverse administrative functions for a complex department at Bank of America. Engaging with senior management and leading support functions across regions.

Responsibilities

  • Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope.
  • Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication.
  • Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements.
  • Leads the support/administrative functions for a somewhat large department usually at a local level.

Requirements

  • Minimum of 5+ years of job related experience required
  • Experience in Resource management and forecasting
  • Experience in Vendor management and procurement
  • Experience in Metrics and reporting
  • Intermediate/Expert MS Office skills, especially Excel and PowerPoint, to track and manage many different types of efforts and data
  • Intermediate SharePoint for managing workflow, portals and data repositories
  • Superior business acumen
  • Extremely strong verbal and written communication skills
  • Extremely organized/Good time management skills

Benefits

  • This role is currently benefits eligible.
  • We provide industry-leading benefits,
  • access to paid time off,
  • resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Job title

Business Support Manager

Job type

Experience level

Mid levelSenior

Salary

$124,900 - $181,100 per year

Degree requirement

Bachelor's Degree

Location requirements

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