Director of Referral Services overseeing the referral processes at BioMatrix. Focused on patient referrals, prescription activities, and team management in specialty pharmacy.
About the role
- Digital Director responsible for supporting the development and delivery of digital strategies at Bank of America. Leading large programs and contributing to impactful business results across multiple projects.
Responsibilities
- Contributes to the development of digital strategies and process transformations to deliver industry leading solutions with impactful business results
- Manages a large program or a portfolio of projects overseeing timeline, budgets, and resource allocation
- Promotes governance, risk management, and analytics best practices to drive roadmap and prioritization at the portfolio level
- Supports a program or portfolio business case, funding, progress status, promotion, and advocacy across the bank
- Crafts powerful narratives and storytelling to drive awareness and rally support amongst executives across the bank
- Builds alliances, negotiates, and influences stakeholders across multiple levels and functions within the bank to drive outcomes
- Demonstrates critical thinking and leverages findings and data to make informed decisions across digital delivery, prioritization, negotiation, hiring, and staffing activities
Requirements
- 10+ years of relevant experience
- Process Design and Project Management experience with a track record for delivering quantifiable business results
- Strong analytical skills with superior critical-thinking capabilities
- Intellectually curious, comfortable challenging the status-quo
- Excellent project/program management skills with an ability to organize and simplify complex work activities
- Takes initiative to identify, initiate and implement business improvement opportunities
- Provides thought leadership, customer focus, and end-to-end business process expertise to deliver transformative results while balancing risk / reward trade-off
- Ability to manage multiple projects and priorities simultaneously, from concept ideation, through socialization, planning, development and deployment
- Ability to operate effectively in a highly matrixed organization
Benefits
- This role is currently benefits eligible.
- We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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