Client Services Associate managing Debt Capital Markets operational aspects. Involves transaction management, client interaction, and compliance in a fast - paced environment.
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Hybrid Business Strategy & Initiatives Manager – Client Services Growth Transformation
Posted yesterday
About the role
- Business Strategy & Initiatives Manager at Bank of America supporting strategic growth initiatives across teams. Leading collaborative efforts to deliver key business objectives and drive progress towards goals.
Responsibilities
- Builds and/or executes business initiatives and/or processes, while partnering with stakeholders and partners across the Enterprise.
- Solves complex problems and delivers on business initiatives and processes by applying subject matter expertise and technical knowledge of the business.
- Engages with key stakeholders, partners, and business leadership to deliver on business objectives on time, and within aligned budgets.
- Performs analytics, assessments, and/or interpretation of data and/or information to identify business opportunities, derive insights, and measure outcomes.
- Develops strategic and tactical plans to drive progress towards business goals and objectives.
- Create both strategic and tactical project plans with measurable outcomes taking leadership and key stakeholder feedback.
- Manage overall project portfolio across teams and segments.
- Manage overall Call Type/Intent strategy enabling strong business outcomes and better ability to identify and route clients based on relationship and opportunity.
Requirements
- 3+ years Financial Center or Call Center leadership experience.
- 3+ years Project Management, Data Analytics, or Product Management experience.
- Strong executive communication experience (written and verbal).
Benefits
- This role is currently benefits eligible.
- We provide industry-leading benefits.
- Access to paid time off.
- Resources and support to our employees.
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