Operations Work Coordinator managing daily work plans for crews at Xcel Energy, focusing on safety and efficiency while ensuring customer satisfaction and regulatory compliance.
About the role
- Responsable por el funcionamiento de cajeros automáticos en Ecuador, asegurando disponibilidad de efectivo y atención a problemas técnicos.
Responsibilities
- Adicionar físicamente los cajeros automáticos, dejar todos los insumos cargados y verificar el estado del rollo de papel.
- Realizar un diagnóstico para determinar o identificar el problema reportado y dar la atención y solución debida en los tiempos estipulados de 15 minutos.
- Realizar las atenciones de primer nivel de los ATM´s en las que no se requiera el uso de herramientas en los diferentes periféricos.
- Llevar a cabo un arqueo de las gavetas después de toda atención técnica o si encuentra el indicador de intrusión en rojo.
- Reportar cualquier evento que represente una amenaza al proceso o al estado de los ATMs.
Requirements
- Estudiante universitario de las carreras de Ingeniería Comercial, Economía, Banca o carreras afines al cargo.
Benefits
- Responsabilidad por el correcto funcionamiento y disponibilidad de efectivo de los cajeros automáticos asignados.
- Cumplir con los tiempos acordados y SLA pactados con el cliente claro.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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