Onsite Sales Support Clerk

Posted 33 minutes ago

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About the role

  • Sales Support Clerk providing excellent client service on banking inquiries in Lawton, OK. Handling documentation reviews and account management tasks for deceased clients and fraud.

Responsibilities

  • Provide excellent client service on inbound and outbound phone calls
  • Review documentation from other departments to ensure policies and procedures have been followed
  • Maintenance accounts as necessary for deceased clients, fraud, etc.
  • Reconcile GLs, research outages, and correct errors
  • Review and work various daily, weekly, monthly, quarterly, and annual reports
  • Process wires, scan documents, and process Unposted Items
  • Perform other job related duties and special projects as requested
  • Regular and consistent attendance and punctuality is an essential function of the job.

Requirements

  • Minimum 2 years of banking experience
  • Minimum 2 years of customer service experience
  • Outstanding listening and communication skills, both written and verbal
  • Proficient in Microsoft Word, PowerPoint and Excel, and knowledge of, or the ability to quickly learn banking software applications
  • Organized and detail oriented with a high degree of accuracy
  • Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
  • Critical thinking and reasoning skills
  • Must demonstrate a business professional image and demeanor
  • Must work well individually and with a team while maintaining a positive attitude
  • Work well under stress and deadline while managing multiple tasks
  • Must be flexible and able to work additional hours when crucial to the department
  • Self-starter with an excellent work ethic.

Benefits

  • Hometown service, statewide strength.
  • BancFirst is committed to investing in the future of Oklahoma communities.
  • BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services.

Job title

Sales Support Clerk

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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