System Administrator at voize managing customer technical journeys and resolving infrastructure issues. Supporting pre - sales assessments and ensuring smooth technical operations.
About the role
- Loan System Administrator responsible for supporting loan underwriting and document preparation systems at BancFirst. Involves user training, administrative tasks, and implementation of system updates.
Responsibilities
- Support loan underwriting and doc prep systems, which may include: One-on-one phone and email support of users Creation of training material and user manuals Participation in course instruction (WebEx and classroom)
- Support loan document image archive and exception tracking system, which may include: One-on-one phone and email support of users Creation of training material and user manuals Participation in course instruction (WebEx and classroom)
- Testing and implementation of new version of loan systems
- Perform periodic administrative tasks related to support of loan systems
- Regular and consistent attendance is an essential function of this position
Requirements
- Proficient in use of Microsoft Word, Excel, and PowerPoint is required.
- Good written and oral communication skills required.
- Ability to multi-task and organize daily, weekly, monthly tasks and/or projects is imperative.
- A working knowledge of BancFirst Loan Policy, BancFirst Loan Procedures, and lending regulations (state and federal) will be very helpful.
Benefits
- Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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