Onsite Digital Delivery Data Analyst

Posted last week

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About the role

  • Digital Delivery Data Analyst tasked with creating and implementing analytical reports and dashboards for BancFirst's digital platforms. Collaborating with multiple teams to transform data into insights while ensuring compliance.

Responsibilities

  • Develop recurring and ad hoc reports from digital banking platforms (online banking, mobile banking, digital account opening, credit monitoring, payments, and related systems).
  • Analyze customer demographics and behavior, with an emphasis on age cohorts by product type, channel usage, and engagement patterns.
  • Design dashboards and visualizations that clearly communicate trends, performance metrics, and customer insights to business stakeholders.
  • Identify opportunities to improve customer acquisition, retention, and digital adoption through data-driven insights.
  • Provide analytical support for targeted marketing campaigns, including customer segmentation, channel selection, and campaign performance measurement.
  • Assist in determining optimal digital and non-digital channels for different customer segments based on behavioral and demographic data.
  • Support A/B testing and pilot initiatives by defining metrics, tracking outcomes, and presenting results.
  • Ensure accuracy, consistency, and reliability of data used in reporting and analysis.
  • Adhere to BancFirst data governance standards, information security policies, and applicable regulatory requirements.
  • Document data sources, assumptions, and methodologies to support transparency and auditability.
  • Partner with Digital Delivery leadership to define reporting requirements and key performance indicators (KPIs).

Requirements

  • Bachelor’s degree in Data Analytics, Business Analytics, Information Systems, Finance, Statistics, or a related field.
  • 3+ years of experience in a data analyst or business intelligence role, preferably within financial services or a regulated industry.
  • Strong proficiency in data analysis and visualization tools (e.g., SQL, Excel, Power BI, Tableau, or similar).
  • Experience working with large datasets and multiple data sources.
  • Demonstrated ability to translate data into actionable business insights.
  • Strong attention to detail and commitment to data accuracy.

Benefits

  • Excellent benefits and a learning environment
  • Professional development opportunities

Job title

Digital Delivery Data Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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