Hybrid AV Engineer

at Balchem Corporation

• Job title: AV Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Montvale, United States

About the role

• Corporate AV Operations Engineer at Balchem Corporation handling audio/visual support for company events and meetings. Collaborating with vendors and training employees on equipment usage.

Responsibilities

• Lead A/V setup, production, and live support for company events, including Town Halls, Executive Meetings, training sessions, and hybrid meetings.
• Provide on-site and remote support for A/V issues, ensuring minimal downtime and excellent user experience.
• Implement, maintain, and troubleshoot Microsoft Teams Rooms, HP/Poly systems, and other conference room technologies.
• Perform advanced troubleshooting of audio, video, networking, DSP, and control systems within corporate environments.
• Conduct preventative maintenance on A/V systems, including firmware updates, device health checks, and lifecycle management.
• Design and configure new or renovated collaboration spaces, including hardware selection and installation planning.
• Create and maintain Standard Operating Procedures, technical documentation, diagrams, and asset inventories.
• Train employees on proper use of audio/visual equipment, Teams meeting tools, and collaboration systems.
• Collaborate with IT, Facilities, and business units to ensure room designs and equipment meet organizational needs.
• Serve as the primary point of contact to vendors, integrators, and manufacturers for support, pricing, and technology evaluation.
• Operate independently to manage workload, prioritize tasks, and resolve issues proactively.
• Adheres to all safety policies and procedures including the use of personal protective equipment (PPE) and equipment safeguards.
• Other duties as assigned.

Requirements

• AS degree or Professional Certification(s)
• Strong communication skills with the ability to explain complex technical concepts to non-technical users.
• Technical expertise with audio/visual equipment, collaboration platforms, and conference room technologies.
• Experience supporting Microsoft Teams and Teams Rooms environments.
• Familiarity with equipment from HP/Poly, Logitech, Yamaha, Dante, Extron, Crestron, Focusrite, Shure, and similar vendors.
• Basic networking knowledge, including IP addressing.
• Experience planning or configuring larger collaborative spaces (overhead audio, camera placement, DSP routing, etc.).
• Ability to create video content for training or instructional purposes.
• Strong organizational skills and the ability to work independently in a solo-engineer capacity.
• Ability to travel to remote facilities as needed.
• Availability for occasional evening or weekend work for system support needs.

Benefits

• Competitive salary and benefits package
• Equal Opportunity Employer