Account Executive at T - Mobile focusing on customer acquisition and sales for businesses in underserved markets. Engaging in solution - based selling and maintaining customer relationships.
About the role
- Sales Executive responsible for new business development in commercial flooring services. Building client relationships and managing accounts to foster loyalty and drive sales.
Responsibilities
- Continuously hunt for and successfully close new and existing business opportunities to grow and maintain a profitable book of business.
- Act as the primary point of contact for assigned accounts, ensuring their needs are met and expectations exceeded.
- Establish and maintain enduring, meaningful relationships with clients, fostering trust and loyalty.
- Identify and capitalize on upselling and cross-selling opportunities within existing client accounts.
- Collaborate with clients to understand their goals, troubleshoot challenges, and propose tailored solutions that align with their needs.
- Conduct regular account reviews with clients to ensure satisfaction, uncover new opportunities, and address any concerns proactively.
- Maintain accurate and up-to-date client information, sales activity, and communication records in our CRM system (Salesforce).
- Leverage industry connections and community engagements to expand your network. Membership and participation in an industry trade association such as IFMA, BOMA, or IIDA, is highly beneficial.
- Coordinate and host customer events, such as lunch & learns or happy hours, to strengthen client relationships and increase brand recognition.
- Collaborate with operations teams to ensure successful project delivery, from initiation to completion.
- Track job bids and specifications to secure ongoing and upcoming projects.
- Serve as an advocate for the client internally, ensuring smooth communication and resolution of any issues.
Requirements
- 5+ years in Commercial sales. Within the construction/flooring/maintenance industry is a huge plus.
- Proven ability to communicate effectively with stakeholders at all levels.
- Familiarity with reading takeoffs and plans, as well as CRM software usage.
- Demonstrated capacity to manage multiple projects with meticulous attention to detail. Find solutions to any problems that arise.
- Strong negotiation, listening, and presentation skills.
- Creative problem solving abilities, turning obstacles into opportunities
- Excellent written and verbal communication abilities.
- Highly self-motivated with a sense of urgency and adaptability.
- Familiarity with various flooring products, such as carpeting, LVP, and laminate, is a big plus.
- Current network of customers in the following verticals is a huge plus: Education, HOA, Hospitals, etc
Benefits
- Medical
- Dental
- 401(k) match
- Profit sharing
- Bonus program
- Great offsite activities
- Career growth
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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