Hybrid Sales Representative – Inside Sales, New and Existing Customers, Public Administration

at Axians

• Job title: Sales Representative – Inside Sales, New and Existing Customers, Public Administration
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Professional Certificate
• Location requirements: Hybrid, Germany

About the role

• Sales Representative engaging with public administration customers in Germany. Responsible for outbound outreach and customer support with a focus on IT solutions.

Responsibilities

• You proactively contact prospects and existing customers by phone (outbound) across the DACH region — primarily within public administration, foundations, and similar organizations
• You run needs-assessment campaigns and invite prospects to online or on-site presentations — without applying sales pressure over the phone
• You handle inquiries from existing customers, prepare quotes, and follow up until decisions are made
• You identify market trends and new business opportunities together with field sales and the management team
• You maintain customer data, call notes, and proposals in the CRM system (MS-Sales)
• You work closely with inside and field sales and actively contribute to the further development of our telephony processes

Requirements

• You have commercial vocational training, ideally with an IT focus, or an equivalent qualification
• You have experience in inside sales or telephone-based customer support — preferably in an IT environment or with complex/technical subject matter
• You are proficient with MS365 tools (Outlook, Teams, Excel, SharePoint) and have ideally already used CRM systems such as MS-Sales
• You enjoy proactive telephone outreach (inbound & outbound) and can address technical staff and managers in a professional and target-appropriate manner
• You are interested in modern IT applications and are willing to learn our products in depth
• You are communicative, team-oriented and customer-focused, work independently and in a structured way, remain motivated in the face of setbacks, and pursue your goals consistently

Benefits

• Performance bonuses and employment covered by collective bargaining in a secure, stable, and growing industry
• Participation in the company stock program, including subsidized free shares and support for occupational pension schemes
• Flexible working time models (e.g., part-time, flexitime, trust-based working hours, 4-day week, etc.) and the option for mobile working
• Employee discounts from over 700 well-known vendors
• State-of-the-art work equipment that supports you in your daily business (laptop, smartphone, company car) and, of course, free drinks and fresh fruit