Account Executive at Altavia managing projects for retail clients from brief to delivery. Responsible for project management and internal coordination to ensure client satisfaction.
About the role
- Kundenbetreuer im 1st-Level-Support für Infoma-Softwaremodule im Finanzwesen. Unterstützung und Analyse von Kundenanfragen sowie Weiterbildungsmöglichkeiten im Rahmen der Tätigkeit.
Responsibilities
- Be the first point of contact for users of our Infoma software modules in the area of financial accounting
- Analyze and classify customer inquiries
- Handle general customer inquiries and resolve them via remote diagnosis
- Gather and compile all data and information for more complex issues
Requirements
- Vocational training or a degree in business administration, public administration or taxation — or equivalent practical experience
- Very good communication skills
- Enjoy contributing as a team player
- Customer-oriented and friendly attitude
- Strong service mindset
- Attention to detail, commitment, and eagerness to learn
Benefits
- Flexible working hours
- Remote work
- Performance bonuses
- State-of-the-art equipment
- Discount programs with over 700 well-known vendors
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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