Director for SunAdvantage Operations in leading group benefits administration for Sun Life, ensuring operational performance and client satisfaction through strategy execution and team leadership.
About the role
- Operations Director overseeing the establishment of a regional office in Germany. Leading project delivery for mission-critical infrastructure and team recruitment.
Responsibilities
- Full accountability for the German regional P&L, including a **€300m+ pipeline**
- Act as the senior escalation point for clients and internal stakeholders
- Represent AVK-SEG at executive and client level in Germany
- Establish AVK-SEG’s German regional office (Frankfurt or Berlin)
- Recruit, lead, and develop an initial team of circa 7–8 people in Y1, scaling rapidly thereafter
- Provide senior oversight of mission-critical, Power Generation projects (for Data Centers and beyond)
- Ensure delivery meets the expectations of UK and US-based clients
- Balance local German delivery practices with international client requirements
- Build trusted relationships with our client base, principal contractors, sub-contractors, and cross-functional inter-company teams, including exec-leadership.
- Contribute to AVK-SEG’s broader European growth strategy and team structure(s)
Requirements
- Currently operating at Director / Associate Director / Project Director level
- Full Right to Work in Germany
- Fluent in English and German language
- Proven experience setting up teams, offices, or new business units
- Experience working in an inter-company multi-national setup (ideally that has included UK or US teams)
- Strong operational background in project delivery and mission-critical construction projects (ideally for power infrastructure or M&E)
- Hands-on, pragmatic, and highly adaptable
- Strong ownership mindset and natural self-starter
- Able to balance strategic leadership with day-to-day operational involvement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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