Project Manager at Smartlinx overseeing implementation cycles for workforce management applications. Ensuring projects meet time and budget constraints while collaborating with stakeholders for success.
About the role
- Project Manager responsible for executing and monitoring marketing, CRM, and technical projects. Collaborating with internal teams to meet client expectations in a growing digital marketing agency.
Responsibilities
- Act as the main point of contact for the customer.
- Maintain awareness of the client's processes, goals, and deadlines (the "big picture").
- Execute, monitor, and successfully manage projects in collaboration with our internal team.
- Create projects in ClickUp based on sales and planning documents to ensure accurate time forecasts and smooth scheduling.
- Respond to client inquiries promptly, aiming to resolve them within 24 hours.
- Participate in Sales Handover Meetings to facilitate a smooth transition of projects.
- Communicate effectively with internal teams, clients, and stakeholders to provide updates and address any issues.
- Assist in identifying cross-selling and upselling opportunities during project execution.
- Organize and conduct weekly/bi-weekly client meetings to ensure all deadlines and expectations are effectively communicated.
- Monitor project progress daily and adjust plans as needed to ensure project success.
- Ensure compliance with quality standards and project objectives.
- Analyze the profitability of customer projects.
- Collaborate with Growth, CRM, Tech, and Web Strategists to ensure customer needs and goals are considered in the project.
- Proactively identify and address delivery problems, escalating issues when necessary.
Requirements
- Proven experience in project management (5+ years), preferably in a consulting or agency environment.
- Project Manager Qualifications like PMI or PRINCE2 are mandatory.
- Strong organizational and communication skills, along with fluent English (German or Swedish proficiency are a plus) + native skills in the Local Language!
- Ability to thrive in a fast-paced, dynamic environment.
- Proficiency in project management tools such as ClickUp, Jira, Asana, or similar.
- Excellent problem-solving abilities and attention to detail.
- Bachelor's degree in marketing, business, or a related field.
Benefits
- great vacation
- Apple Work Equipment
- fully flexible working models in regards to hours & location
- free Mental Health Care Classes & 1:1s
- we support workation models
- regular Team Events and cool get togethers
- clear career paths and development plans
- regular trainings on & offsite
- awesome well being packages based on your location
- company pension scheme allowance based on your location
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