Billing Specialist managing medical claims submissions in a part - time role at Hanger, a leading O&P services provider. Ensuring timely and accurate claims processing within a medical office setting.
About the role
- Accounts Receivable & Billing Lead responsible for invoicing, cash application, and collections. Collaborating with cross-functional teams and delivering on financial reporting obligations.
Responsibilities
- Generate and issue customer invoices across all revenue streams — accurately and on time
- Maintain and update the subscription amortization schedule, ensuring deferred revenue releases align with contract terms
- Review Salesforce opportunity data prior to invoicing to confirm accuracy of contract terms
- Manage customer onboarding into the AR/billing portal and maintain accurate customer master data
- Apply cash receipts daily against open invoices with accurate matching and prompt resolution of unapplied or misapplied payments
- Reconcile the AR subledger to the general ledger at month-end and deliver a clean reconciliation to the Controller on schedule
- Investigate and resolve payment discrepancies, short-pays, and disputed amounts — documenting resolution clearly in the system
- Monitor the aged AR report weekly and proactively follow up on overdue balances through a consistent, documented outreach cadence
- Coordinate with Sales and Customer Success when customer relationship context is needed for collections
- Finalize all invoicing prior to month-end cutoff — no invoices left in draft at close
- Deliver the AR aging report to the Controller on schedule as part of the close package
- Prepare and submit the monthly amortization schedule update for subscription revenue
- Identify opportunities to improve billing accuracy, reduce manual steps, or accelerate cash collection — bring proposals to the Controller, not just observations
- Maintain billing process documentation and keep it current as workflows evolve
- Support Epicor billing and AR module improvement initiatives
- Prepare AR-related audit schedules and supporting documentation for external audit
- Respond to auditor information requests within the AR and billing area accurately and on time
- Ensure billing processes comply with internal controls and revenue recognition policies.
Requirements
- 3–5 years of experience in accounts receivable, billing, or a related finance operations role
- Demonstrated experience managing a full billing cycle across multiple revenue types — product, subscription/SaaS, or professional services
- Strong attention to detail — billing errors are customer-facing and your accuracy is the standard
- Experience with B2B collections — professional, persistent, and customer-respectful follow-up cadence
- Proficiency in Excel and ERP-based AR modules for cash application, aging, and reconciliation
- Clear and professional written and verbal communication skills — you will interact directly with enterprise customers
- Ability to manage competing priorities and deadlines in a structured, autonomous way.
Job title
Job type
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Not specified
Degree requirement
Tech skills
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