Analyst providing IT support and operations for clients in a hybrid environment. Engaging in technology challenges and facilitating user support directly.
About the role
- Oracle Fusion Technical Support Consultant offering support for Oracle Fusion applications. Troubleshooting, resolving issues, and enhancing customer satisfaction collaboratively in India.
Responsibilities
- Provide technical support for Oracle Fusion applications
- Troubleshoot and resolve customer issues
- Collaborate with cross-functional teams to enhance customer satisfaction
- Document and track support cases efficiently
Requirements
- Relevant experience in technical support
- Experience with Oracle Fusion applications
- Strong problem-solving skills
- Ability to work collaboratively in a team environment
- Effective communication skills
Benefits
- Gratuity
- Medical and accidental insurance
- Very attractive leave entitlement
- Emergency leave days
- Childcare support
- Maternity, paternity and adoption leaves
- Education assistance program
- Home office set up support (for hybrid roles)
- Well-being support
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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