About the role

  • Field Claims Representative handling multi-line property and casualty claims for Auto-Owners Insurance. Investigating claims, evaluating losses, and ensuring timely resolutions.

Responsibilities

  • Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
  • Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
  • Become familiar with insurance coverage by studying insurance policies, endorsements and forms
  • Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
  • Ensure that claims payments are issued in a timely and accurate manner
  • Handle investigations by phone, mail and on-site investigations

Requirements

  • Bachelor’s degree or direct equivalent experience handling property and casualty claims
  • A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
  • Field claims handling experience is preferred but not required
  • Knowledge of Xactimate software is preferred but not required
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage

Benefits

  • competitive base salary
  • matched 401(k)
  • fully-funded pension plan (once vested)
  • bonus programs
  • generous paid time off including holidays, vacation days, personal time, and sick leave

Job title

Field Claims Representative

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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