Senior Workers Compensation Claims Examiner managing Federal claims for AIG. Utilizing investigation and negotiation skills to ensure timely and cost-effective claim settlements.
Responsibilities
Utilize investigation, claim handling, litigation, and negotiation skills to ensure timely cost-effective claim settlements
Provide prompt effective customer service to differentiate AIG from competitors
Proactively identify and review suspect/fraudulent claims
Regular contact with internal stakeholders and brokers, and clients’ lawyers
Build effective relationships with internal and external customers
Assist with monitoring market/industry practices in claims handling and provide mentoring and technical guidance to Claim Representatives
Collaborate with colleagues in underwriting to improve products.
Requirements
Knowledge of legal / regulatory and litigation / procedural requirements for Workers Compensation claims
Specialist knowledge of Defense Base Act claims is preferred
Proven experience in settlement evaluation and negotiation
Policy language skills enabling accurate and consistent policy wording interpretation
Lateral thinking and the ability to problem solve and develop new ideas to improve working practices
Strong communication, time management, administrative and report-writing skills.
Benefits
Competitive benefits
Total Rewards Program focusing on health, wellbeing and financial security
Professional development opportunities
Job title
Senior Workers' Compensation Claims Examiner – Federal Claims
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