Hybrid Senior Director – Risk Detection

at Auror

• Job title: Senior Director – Risk Detection
• Job type: Full Time
• Experience level: Senior
• Salary: NZ$175,000 - NZ$210,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Switching
• Location requirements: Hybrid, Auckland, New Zealand

About the role

• Senior Director of Risk Detection overseeing Auror’s product strategy to combat organized retail crime. Driving execution and cross-functional alignment to meet ambitious growth objectives.

Responsibilities

• Define and execute a unified go-to-market (GTM) strategy for ASR and LPR that empowers our Sales and Account Management teams to sell and scale confidently.
• Drive the end-to-end strategic vision for Risk Detection, setting clear goals, priorities, and success measures.
• Build long-term systems, processes, and frameworks that make Risk Detection scalable across geographies and customer segments.
• Lead and align key teams - Product, Trust and Safety, Deployment, Commercial, Marketing - to ensure tight coordination, clear accountability, and strong execution across the entire product lifecycle.
• Translate strategy into operational plans, ensuring day-to-day execution is smooth, predictable, and high-impact.
• Ensure customers realise rapid time-to-value through efficient deployments and high-impact enablement.
• Oversee the success of pilots and rollouts by providing strong leadership to technical project leads and enablement teams, ensuring high-quality, predictable delivery.
• Build repeatable playbooks for rollout, configuration, troubleshooting, and scaling to drive consistency across regions and customer segments.
• Reduce time to pilot by designing and operationalising efficient, scalable deployment systems.
• Partner closely with Sales leadership to support key opportunities, and accelerate upsell motions.
• Serve as a critical bridge between the market and Product & Engineering, providing insights that influence roadmap, prioritisation, and product-market fit.
• Provide technical expertise and advocacy across software and hardware integrations, translating complex concepts for diverse audiences and guiding high-impact decisions.
• Champion privacy-by-design by collaborating with internal experts to ensure ethical implementation and maintain customer trust.

Requirements

• You bring strong commercial acumen, with experience launching complex products into new markets and shaping pricing, positioning, and commercial strategies across geographies.
• You have a strategic mindset, able to set a clear vision, prioritise ruthlessly, and align cross-functional teams around shared goals.
• You’re a strong operator who can turn strategy into actionable plans, run disciplined execution rhythms, and build scalable systems.
• You excel at cross-functional collaboration, effortlessly context-switching and tailoring communication for executives, engineers, and customer-facing teams.
• You bring strong technical expertise, with depth across software, hardware, and where the two intersect. You communicate complex concepts clearly to both technical and non-technical audiences.
• You’re an inspiring people leader who develops and motivates teams, including in matrixed or informal leadership structures.
• You have a proven ability to partner with GTM teams to support and accelerate enterprise sales, particularly with emerging or complex technologies.
• You thrive in ambiguous, fast-evolving environments, creating clarity and direction where none yet exists.

Benefits

• Competitive salary range: Depending on level of experience, $175,000 - $210,000 (PL6)
• Annual bonus: Eligibility for a NZD $15,000 bonus at the end of the financial year if we’ve hit our revenue goals together.
• Employee share scheme: You’ll own part of a company making a real difference!
• Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
• Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
• Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to $750 NZD for expert sessions every year.
• Health insurance: We prioritise looking after your health by covering 100% of your individual health insurance plan through nib health insurance.
• Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non-birth parents following birth, adoption, or surrogacy, available to all Aurors from day one.
• Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
• Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.