Senior Director of Risk Detection overseeing Auror’s product strategy to combat organized retail crime. Driving execution and cross-functional alignment to meet ambitious growth objectives.
Responsibilities
Define and execute a unified go-to-market (GTM) strategy for ASR and LPR that empowers our Sales and Account Management teams to sell and scale confidently.
Drive the end-to-end strategic vision for Risk Detection, setting clear goals, priorities, and success measures.
Build long-term systems, processes, and frameworks that make Risk Detection scalable across geographies and customer segments.
Lead and align key teams - Product, Trust and Safety, Deployment, Commercial, Marketing - to ensure tight coordination, clear accountability, and strong execution across the entire product lifecycle.
Translate strategy into operational plans, ensuring day-to-day execution is smooth, predictable, and high-impact.
Ensure customers realise rapid time-to-value through efficient deployments and high-impact enablement.
Oversee the success of pilots and rollouts by providing strong leadership to technical project leads and enablement teams, ensuring high-quality, predictable delivery.
Build repeatable playbooks for rollout, configuration, troubleshooting, and scaling to drive consistency across regions and customer segments.
Reduce time to pilot by designing and operationalising efficient, scalable deployment systems.
Partner closely with Sales leadership to support key opportunities, and accelerate upsell motions.
Serve as a critical bridge between the market and Product & Engineering, providing insights that influence roadmap, prioritisation, and product-market fit.
Provide technical expertise and advocacy across software and hardware integrations, translating complex concepts for diverse audiences and guiding high-impact decisions.
Champion privacy-by-design by collaborating with internal experts to ensure ethical implementation and maintain customer trust.
Requirements
You bring strong commercial acumen, with experience launching complex products into new markets and shaping pricing, positioning, and commercial strategies across geographies.
You have a strategic mindset, able to set a clear vision, prioritise ruthlessly, and align cross-functional teams around shared goals.
You’re a strong operator who can turn strategy into actionable plans, run disciplined execution rhythms, and build scalable systems.
You excel at cross-functional collaboration, effortlessly context-switching and tailoring communication for executives, engineers, and customer-facing teams.
You bring strong technical expertise, with depth across software, hardware, and where the two intersect. You communicate complex concepts clearly to both technical and non-technical audiences.
You’re an inspiring people leader who develops and motivates teams, including in matrixed or informal leadership structures.
You have a proven ability to partner with GTM teams to support and accelerate enterprise sales, particularly with emerging or complex technologies.
You thrive in ambiguous, fast-evolving environments, creating clarity and direction where none yet exists.
Benefits
Competitive salary range: Depending on level of experience, $175,000 - $210,000 (PL6)
Annual bonus: Eligibility for a NZD $15,000 bonus at the end of the financial year if we’ve hit our revenue goals together.
Employee share scheme: You’ll own part of a company making a real difference!
Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to $750 NZD for expert sessions every year.
Health insurance: We prioritise looking after your health by covering 100% of your individual health insurance plan through nib health insurance.
Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non-birth parents following birth, adoption, or surrogacy, available to all Aurors from day one.
Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.
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