Hybrid Senior Experience Manager

Posted last month

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About the role

  • Senior Experience Manager at Augeo creating and leading impactful brand experiences. Leading corporate client events and ensuring exceptional delivery across all project phases.

Responsibilities

  • Lead mid-to-large scale experience projects from kickoff through execution
  • Serve as the primary point of contact for clients, building trust through clear communication and reliable delivery
  • Facilitate client calls, present project updates, and guide strategic conversations
  • Manage project timelines, budgets, and internal workflows using agency tools and systems
  • Lead internal planning meetings and cross-functional collaboration
  • Design and execute all elements of the experience lifecycle: agenda creation, venue planning, food & beverage, transportation, gifting, and more
  • Collaborate with design and sourcing teams on creative concepts and vendor selection
  • Oversee vendor negotiations, contracts, and onsite staffing plans
  • Travel for site visits and onsite execution (approximately 25%)
  • Lead post-project reconciliation and billing processes
  • Conduct internal debriefs and contribute to continuous improvement.

Requirements

  • 6–8 years of experience in event planning and client services (agency experience preferred)
  • Proven success managing complex projects with multiple stakeholders and moving parts
  • Strong leadership and relationship-building skills
  • Exceptional organization, attention to detail, and follow-through
  • Ability to adapt quickly, communicate clearly, and lead with positivity
  • Professional presence and poise in all client interactions.

Benefits

  • Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
  • Paid Long-Term disability and Life Insurance
  • HSA/FSA plans
  • Varying voluntary benefits such as critical, hospital, pet coverage and much more
  • Employee benefit education, campaigns and wellness opportunities
  • 401k retirement matching and financial planning resources
  • Education reimbursement
  • Several EAP resources
  • 13 paid holidays and PTO time
  • Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos
  • Employee referral bonuses
  • Employee group opportunities
  • Fun, casual and flexible working environment that embraces the hybrid workstyle
  • Career growth opportunities
  • Summer internship program

Job title

Senior Experience Manager

Job type

Experience level

Senior

Salary

$73,000 - $85,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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