Senior Experience Manager at Augeo creating and leading impactful brand experiences. Leading corporate client events and ensuring exceptional delivery across all project phases.
Responsibilities
Lead mid-to-large scale experience projects from kickoff through execution
Serve as the primary point of contact for clients, building trust through clear communication and reliable delivery
Facilitate client calls, present project updates, and guide strategic conversations
Manage project timelines, budgets, and internal workflows using agency tools and systems
Lead internal planning meetings and cross-functional collaboration
Design and execute all elements of the experience lifecycle: agenda creation, venue planning, food & beverage, transportation, gifting, and more
Collaborate with design and sourcing teams on creative concepts and vendor selection
Oversee vendor negotiations, contracts, and onsite staffing plans
Travel for site visits and onsite execution (approximately 25%)
Lead post-project reconciliation and billing processes
Conduct internal debriefs and contribute to continuous improvement.
Requirements
6–8 years of experience in event planning and client services (agency experience preferred)
Proven success managing complex projects with multiple stakeholders and moving parts
Strong leadership and relationship-building skills
Exceptional organization, attention to detail, and follow-through
Ability to adapt quickly, communicate clearly, and lead with positivity
Professional presence and poise in all client interactions.
Benefits
Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
Paid Long-Term disability and Life Insurance
HSA/FSA plans
Varying voluntary benefits such as critical, hospital, pet coverage and much more
Employee benefit education, campaigns and wellness opportunities
401k retirement matching and financial planning resources
Education reimbursement
Several EAP resources
13 paid holidays and PTO time
Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos
Employee referral bonuses
Employee group opportunities
Fun, casual and flexible working environment that embraces the hybrid workstyle
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