Hybrid Manager, Bus Transformation & Change Management – Workforce Analytics

Posted 1 hour ago

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About the role

  • Manager leading Workforce Analytics and driving business transformation initiatives for the City of Toronto. Overseeing advanced analytics platforms and fostering a culture of continuous improvement and innovation.

Responsibilities

  • Driving transformation initiatives that align with the future service delivery model
  • Leading the development and deployment of advanced analytics platforms and workforce reporting capabilities
  • Overseeing change management strategies to support technology adoption and process integration
  • Managing inter-divisional partnerships, and contributing to policy and program development
  • Championing continuous improvement, innovation, and best practices in workforce analytics and reporting

Requirements

  • Degree in Business or Public Administration (or equivalent experience and education)
  • Extensive experience leading business transformation in large, complex organizations; HR transformation experience preferred
  • Expertise in business process reengineering, data reporting, analytics strategies, and systems integration
  • Experience with people analytics and HCM solutions (e.g., SAP SuccessFactors, Workday, PeopleSoft) and intelligent business tools
  • Proven ability to lead, motivate, and develop diverse teams in dynamic environments
  • Strong relationship-building skills with employees, unions, senior management, client divisions, and external stakeholders
  • Commitment to equity, diversity, and respectful workplaces aligned with Toronto Public Service values.

Benefits

  • Professional development opportunities
  • Commitment to equity, diversity, and inclusion
  • Barrier-free and accessible employment practices

Job title

Manager, Bus Transformation & Change Management – Workforce Analytics

Job type

Experience level

Mid levelSenior

Salary

CA$123,833 - CA$170,184 per year

Degree requirement

Bachelor's Degree

Location requirements

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