Manager leading Workforce Analytics and driving business transformation initiatives for the City of Toronto. Overseeing advanced analytics platforms and fostering a culture of continuous improvement and innovation.
Responsibilities
Driving transformation initiatives that align with the future service delivery model
Leading the development and deployment of advanced analytics platforms and workforce reporting capabilities
Overseeing change management strategies to support technology adoption and process integration
Managing inter-divisional partnerships, and contributing to policy and program development
Championing continuous improvement, innovation, and best practices in workforce analytics and reporting
Requirements
Degree in Business or Public Administration (or equivalent experience and education)
Extensive experience leading business transformation in large, complex organizations; HR transformation experience preferred
Expertise in business process reengineering, data reporting, analytics strategies, and systems integration
Experience with people analytics and HCM solutions (e.g., SAP SuccessFactors, Workday, PeopleSoft) and intelligent business tools
Proven ability to lead, motivate, and develop diverse teams in dynamic environments
Strong relationship-building skills with employees, unions, senior management, client divisions, and external stakeholders
Commitment to equity, diversity, and respectful workplaces aligned with Toronto Public Service values.
Benefits
Professional development opportunities
Commitment to equity, diversity, and inclusion
Barrier-free and accessible employment practices
Job title
Manager, Bus Transformation & Change Management – Workforce Analytics
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