Solutions Engineer assisting pre and post-sales customer success with Attio’s AI-native CRM. Engaging with customers to deliver value through technical expertise in a hybrid role.
Responsibilities
Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments
Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact by
Architecting custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products
Leading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person
Consulting on general RevOps and GTM-tech best practices
Partner with Account Executives during the sales process to close our largest new business deals
Serving as the relationship owner for our top accounts
Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio, and how Attio fits into the broader sales-tech ecosystem, to company strategy
Requirements
2+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale
Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products
Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech
Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success
Benefits
Offers Equity
Offers Commission
Job title
Solutions Engineer – Pre and Post-Sales, Mid-Market
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