Manager of Public Engagement enhancing visibility and awareness of Cuso International’s mission. Developing public engagement strategies to mobilize Canadians and nurture alumni relations.
About the role
- Manage retail store operations at AT&T, ensuring customers receive exceptional service and overseeing a team of store sales consultants. Drive sales objectives and enhance the customer experience.
Responsibilities
- Oversee all aspects involved in the daily operation of a retail store.
- From merchandising and product launches to meeting and exceeding sales objectives.
- Ensure that customers are provided with an extraordinary experience with our products and services.
- Coaching a team of retail sales consultants to ensure they meet sales and service goals.
Requirements
- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Well-developed planning, analytical and problem-solving skills
- Familiarity with wireless terminology, industry trends and AT&T mobility systems
- The ability to collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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