Customer service representative managing student inquiries through social media platforms at Atento. Engaging with students on various platforms to resolve their questions and concerns.
AT
Hybrid Especialista de Relacionamento com o Cliente III – Mídias Sociais
Posted 8 hours ago
About the role
- Social Media Customer Relations Specialist at KROTON managing student inquiries via social media platforms. Facilitating effective communication and analysis of processes pertaining to student support.
Responsibilities
- Atendimento de interações dos alunos através das redes sociais: Instagram, Facebook, GMB, YouTube;
- Tratativa de dúvidas, reclamações e solicitações dos alunos da Faculdade;
- Análise de processos referente ao atendimento prestado.
Requirements
- Ser funcionário KROTON há no mínimo 4 meses;
- Funcionário que tenha algum tipo de movimentação consultar tabela da Normativa – NI-002;
- Nota de avaliação de desempenho igual ou maior que 100 (Good Performer);
- Ensino Médio Completo (Desejável Ensino Superior em curso ou completo);
- Boa comunicação e habilidades de escrita;
- Escrita humanizada;
- Possuir empatia e acolhimento;
- Será um diferencial ter experiência com Atendimento ao Cliente;
- Conhecimentos básicos em informática e digitação.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Social Media Content Producer creating engaging and authentic social content for digital platforms in a hybrid work environment. Collaborating with teams to produce trend - driven assets and campaigns.
Internship in Social Media & Content Marketing at Universal Music. Supporting creative campaigns and engaging with artists in the hip - hop/rap genre in Berlin.
Werkstudent Marketing focusing on Social Media for KOMSA. Responsible for creating content and managing campaigns across social media platforms.
Social Media Intern creating content and supporting marketing initiatives for MUBI in Brazil. Collaborate with a global team to promote visionary films and engage with audiences.
Intern for Social Media & Content Marketing at Echte Mamas, supporting digital campaigns. Gain hands - on experience in social media, content creation, and marketing in Hamburg.
Social Media Manager responsible for developing and optimizing marketing strategies across various platforms at VALID Group GmbH. Combining creativity and analytics for effective social media presence.
Bilingual Social Media Specialist managing social media content for McCarthy Tétrault. Requires 3 - 5 years experience in a professional services or B2B environment.
Social Media Specialist creating and managing bilingual content for McCarthy Tétrault. Collaborating with internal stakeholders to enhance social media strategy across multiple platforms.
Junior Copywriter/Editor creating short and long form content for social media channels at home24. Collaborating with marketing teams to ensure brand consistency and engagement.