Service Administration Specialist at ASSA ABLOY managing customer contacts and internal administration tasks. Involves handling service contracts and offers in German and French.
Responsibilities
Create and process quotations directly in the ERP system — in German and French
Provide friendly customer contact by phone and email in both languages
Manage and maintain service contracts
Process billing for service subscriptions, service orders and spare parts
Prepare credit notes and perform record/contract adjustments
Requirements
Commercial/business education and some experience in a similar role
Excellent German and French language skills are required
Strong knowledge of Microsoft Office
You work in a structured way and maintain a clear overview
You are organized, personable and proactive
Benefits
Varied responsibilities with autonomy
A role where no two days are the same
Flexible working hours and modern office premises
Attractive benefits and support for professional development
A supportive team that welcomes your contribution and promotes your growth
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