Contracts and Planning Administrator ensuring accurate processing of customer orders and coordinating engineering schedules within a growing industrial door solutions provider. Key role in project documentation and customer communication.
Responsibilities
Receive, review and validate customer orders, ensuring all documentation and specifications are accurate.
Enter order into our internal system (Job Logic), creating works orders and job packs
Liaise with the factory to confirm production timelines and any constraints affecting delivery.
Schedule and coordinate workloads for field-based engineers, ensuring effective use of time and skills
Plan site visits around project readiness, customer requirements and completion of manufactured components.
Communicate schedule updates, delays, or changes to engineers and internal teams promptly.
Maintain accurate project records, including variations, updates and progress reports
Act as a main point of contact for customers regarding order progress, installation dates and general enquiries.
Requirements
Experience in an administrative, scheduling or coordination role (ideally within engineering, manufacturing or construction)
Strong organisational and planning skills with the ability to manage multiple tasks simultaneously
Excellent communication skills, both verbal and written
High attention to detail and accuracy
Proficient with Microsoft Office and comfortable using internal systems
Benefits
Be part of a friendly, supportive and growing team
Play a key role in delivering high quality services to our customers
Opportunities for development within a respected engineering business
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