Expert Huiles Essentielles at Aroma-Zone store in Lille, advising on essential oils and cosmetics. Ensuring customer satisfaction and managing product displays in the store.
Responsibilities
Welcome, assist and advise customers on the Aroma-Zone range: essential oils, their properties and precautions for use
Advise on ready-to-use organic products, cosmetics and cosmetic kits
Ensure customer satisfaction: greeting, support, and customer well-being
Coordinate the launch of new products within your department
Ensure the safety of goods and people within your department
Propose and implement tools to inform customers
Participate in store opening and closing procedures
May be required to represent the company to the press and media
Requirements
Diploma in Naturopathy
Thorough knowledge of essential oils, absolutes and CO2 extracts, including their properties, risks, precautions for use, and applications in cosmetics
Good knowledge of products for aromatic diffusion
Passion for retail sales and customer advisory in a store environment
Dynamic and versatile
Excellent interpersonal skills and a strong customer-service orientation
Autonomous, proactive, rigorous and precise
High standards of cleanliness, organization and quality of customer reception
Perfect command of French; concise and clear spoken communication
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