About the role

  • Marketplace Manager overseeing EMEA sales through marketplace channels. Managing accounts, driving conversion, and developing strategic growth initiatives.

Responsibilities

  • Manage and own the Next PLC, Zalando and other marketplace accounts from collection sell-in to sell-out including forecasting, product flow and data analytics.
  • End to end ownership of the marketplace channel, partnering with all enablement teams across the business (Marketing, Finance, IT, Planning, Customer Services and Product).
  • Fully understand and drive the mechanics of on-site set up, from pre-season product listing, optimal representation of products and listings, seasonal tasks and trading.
  • Pre-season, work closely with Planning to agree assortment and line forecast linked to sales targets.
  • In-season, continue to partner with Planning to monthly review forecast and assortment responding to trade.
  • Develop and own a long-term strategy for all marketplace activity ensuring Ariat is displayed in a premium way.
  • P&L Ownership - Full responsibility for the delivery of the marketplace P&L (£net revenue, GM% and Net Contribution%) together with working capital goals across the AE marketplace channel.
  • Vendor Management - Manage annual vendor negotiations with the Marketplace customers, ensuring strong commercial outcomes for the brand.
  • Conversion & Content Excellence - Drive conversion rate optimisation, SEO, product content and listing quality to maximise visibility and sales.
  • Marketing – Work closely with the marketing team to align on asset requirements, campaign opportunities with planned and agreed budgets, feedback and optimise to achieve profitable growth.
  • Strategic Growth - Support EMEA expansion into new markets and platforms.
  • Stakeholder Management – Given the strategic priority of the channel, the role will require weekly reviews with the key members of the exec team.
  • Reporting - Share weekly updates to key business stakeholders, conduct monthly and quarterly reviews with deep insights on actions to grow the business.
  • Responsible for market analysis of respective area, to report to the B2B Sales Director.
  • Ensure that all reporting and necessary administration is completed in a professional and timely manner.
  • Form a close working relationship with the Company management team to ensure a good understanding of business and support business initiatives.
  • Any other ad hoc duties as required.

Requirements

  • A minimum of 7 years commercial experience with 3+ years’ current experience managing Marketplace accounts, with a strong track record of driving profitable growth.
  • Past P&L ownership for marketplace channels.
  • Strong knowledge of marketplace platforms.
  • Experience in annual vendor negotiations and commercial discussions with Marketplace customers.
  • European market Knowledge.
  • Confident decision making.
  • Problem-solving & change management.
  • Analytical and data reporting.
  • Articulate, strong verbal and written communication.
  • Interpersonal.
  • Organisation, planning, time management and prioritisation.
  • Route planning and travel organising.
  • Teamwork.
  • Presentation.
  • Customer Service.
  • IT Literacy including MS Office, especially Excel.
  • Full clean driving licence that allows you to drive in the UK & EU.
  • Passport that allows you to travel without restrictions in Europe and the US.

Benefits

  • Private Medical Insurance
  • Life Assurance
  • Critical Illness Cover
  • Employee Assistance Programme
  • Health & Wellbeing Points Scheme
  • Car Allowance
  • Cycle to Work Scheme
  • Company Bonus Scheme
  • Employee Purchase Scheme
  • Employee Referral Programme
  • Birthday day off
  • Holiday Purchase Scheme
  • Bring your dog to work scheme
  • Employee Volunteering policy
  • Working from a different location policy
  • Free onsite Parking including 2 electric charging points

Job title

Marketplace Manager

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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