Manager for Technical Account Managers at Proofpoint, leading customer success in cybersecurity solutions. Driving team performance and ensuring client satisfaction across enterprise accounts.
About the role
- Marketplace Manager overseeing EMEA sales through marketplace channels. Managing accounts, driving conversion, and developing strategic growth initiatives.
Responsibilities
- Manage and own the Next PLC, Zalando and other marketplace accounts from collection sell-in to sell-out including forecasting, product flow and data analytics.
- End to end ownership of the marketplace channel, partnering with all enablement teams across the business (Marketing, Finance, IT, Planning, Customer Services and Product).
- Fully understand and drive the mechanics of on-site set up, from pre-season product listing, optimal representation of products and listings, seasonal tasks and trading.
- Pre-season, work closely with Planning to agree assortment and line forecast linked to sales targets.
- In-season, continue to partner with Planning to monthly review forecast and assortment responding to trade.
- Develop and own a long-term strategy for all marketplace activity ensuring Ariat is displayed in a premium way.
- P&L Ownership - Full responsibility for the delivery of the marketplace P&L (£net revenue, GM% and Net Contribution%) together with working capital goals across the AE marketplace channel.
- Vendor Management - Manage annual vendor negotiations with the Marketplace customers, ensuring strong commercial outcomes for the brand.
- Conversion & Content Excellence - Drive conversion rate optimisation, SEO, product content and listing quality to maximise visibility and sales.
- Marketing – Work closely with the marketing team to align on asset requirements, campaign opportunities with planned and agreed budgets, feedback and optimise to achieve profitable growth.
- Strategic Growth - Support EMEA expansion into new markets and platforms.
- Stakeholder Management – Given the strategic priority of the channel, the role will require weekly reviews with the key members of the exec team.
- Reporting - Share weekly updates to key business stakeholders, conduct monthly and quarterly reviews with deep insights on actions to grow the business.
- Responsible for market analysis of respective area, to report to the B2B Sales Director.
- Ensure that all reporting and necessary administration is completed in a professional and timely manner.
- Form a close working relationship with the Company management team to ensure a good understanding of business and support business initiatives.
- Any other ad hoc duties as required.
Requirements
- A minimum of 7 years commercial experience with 3+ years’ current experience managing Marketplace accounts, with a strong track record of driving profitable growth.
- Past P&L ownership for marketplace channels.
- Strong knowledge of marketplace platforms.
- Experience in annual vendor negotiations and commercial discussions with Marketplace customers.
- European market Knowledge.
- Confident decision making.
- Problem-solving & change management.
- Analytical and data reporting.
- Articulate, strong verbal and written communication.
- Interpersonal.
- Organisation, planning, time management and prioritisation.
- Route planning and travel organising.
- Teamwork.
- Presentation.
- Customer Service.
- IT Literacy including MS Office, especially Excel.
- Full clean driving licence that allows you to drive in the UK & EU.
- Passport that allows you to travel without restrictions in Europe and the US.
Benefits
- Private Medical Insurance
- Life Assurance
- Critical Illness Cover
- Employee Assistance Programme
- Health & Wellbeing Points Scheme
- Car Allowance
- Cycle to Work Scheme
- Company Bonus Scheme
- Employee Purchase Scheme
- Employee Referral Programme
- Birthday day off
- Holiday Purchase Scheme
- Bring your dog to work scheme
- Employee Volunteering policy
- Working from a different location policy
- Free onsite Parking including 2 electric charging points
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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