Assistant Store Manager at Lids, overseeing retail performance and ensuring exceptional customer service. Managing team schedules, training, and compliance while fostering an inclusive work environment.
AK
Hybrid Customer Manager Maghreb
Posted 2 months ago
About the role
- Kundenmanager responsible for the Maghreb region assisting customers in a manufacturing firm. Tasks include order management, CRM data maintenance, and international collaboration.
Responsibilities
- Inside-sales support for the Maghreb region
- Monitoring deadlines/appointments and handling complaints
- Preparation and management of customer orders
- Maintenance of all customer and project data using a CRM system
- Participation in and organization of international sales meetings and trade fairs
- Handling inquiries in French and English, with a focus on clarifying technical questions
- Preparation of quotations and quotation follow-up / project follow-up
Requirements
- Technical training/qualification or several years of experience in a technical environment
- At least 2 years of sales experience as an inside sales representative in industry
- Fluent German and French and good English skills
- Experience with ERP software (INFOR), CRM systems and common Microsoft programs (MS Office)
- Strong commercial/entrepreneurial mindset and an independent, team-oriented working style
- Willingness to travel internationally (20–25%)
- Valid driver's license (Class B)
Benefits
- Mobile/remote working
- Shopping discounts via Corporate Benefits
- Company pension scheme
- Bike leasing
- Discounted meals in our company canteen
- Diverse internal and external training opportunities through our ARI Talent Academy
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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