Regional General Manager managing food service and facility support for Aramark. Leading operations and client relationships to meet financial goals and enhance customer satisfaction.
Responsibilities
Plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue
Travel 50%-70% of the time
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
Manages the client and community relationships at the location
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
Recommends methods, resources, and implementation for service improvement and growth
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy
Requirements
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
Meaningful experience in service industry, contract services, or hospitality environment
Proven ability leading through other managers
Experience in creating and managing a department budget, financial controls and analysis
Experience crafting product sales strategies and implementing operational programs and initiatives
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