Restaurant Manager overseeing daily operations at Meliá Ibiza. Ensuring excellent service, compliance with brand standards, and achieving operational goals in Food & Beverage department.
About the role
- Nurse Care Manager providing comprehensive case management services for seniors at Hebrew SeniorLife's affordable housing community. Collaborating with wellness coordinators to support independent living and health education.
Responsibilities
- Partner with the wellness coordinator and the resident services team to provide comprehensive case management services to residents
- Provide regular preventative outreach to all residents to check in on their needs and overall health, and develop trusting relationships with residents and their families
- Conduct wellness assessments of residents to determine risk and needs
- Actively follow up on all identified needs, including finding resources, making referrals, and ensuring residents are actively engaged in services
- Evaluate resident medical concerns and support residents with decision-making regarding next steps, e.g., calling PCP, going to urgent care, going to the ED, or seeing a specialist
- Coordinate with primary care physicians and specialists, hospitals, mental health, and other community providers
- Ensure effective communication around changes in status, transitions, and service utilization
- Active follow-up on all hospitalizations, rehab stays, and emergency room visits
- Work with families, hospitals, rehabs, HSL Home Care, and/or VNA, ASAPs, and other providers to ensure safe discharges and ongoing services
- Follow up regularly with at-risk residents to support adherence to health and wellness-related activities, medication, and treatment plans
- Conduct and/or coordinate group and individual education sessions on health and wellness, including medication management
- Track residents with special needs, such as dementia and mental health, and make appropriate referrals
- Utilize collected data to identify, plan, schedule, and implement focused programs, such as falls prevention
- Support and educate housing staff members about common medical conditions and how to identify and communicate status changes
- Participate in resident services team meetings, provider meetings, and individual family meetings
- Assist residents and family members with transition to other levels of care when needed
- Assist with specific resident needs, such as taking vital signs, educating and assisting with Health Care Proxy and File of Life forms, arranging clinics for vaccines, and arranging other health-focused clinics, supporting residents in preparing for planned surgeries/medical tests
- Document all work electronically in online software
- Track residents with special needs, such as dementia and mental health, and make appropriate referrals
Requirements
- RN and 1 year of experience or LPN and 3 years of experience required
- 3 years of experience in aging services preferred, home health experience, and dementia care a plus
- Excellent triage and critical thinking skills are required, as well as the ability to handle difficult situations
- Must have compassion for and a desire to work with a senior population
- Excellent organizational and interpersonal skills, including the ability to manage multiple projects simultaneously, work efficiently, and proactively as part of a team
- Excellent oral and written communication skills, including the ability to communicate with residents, families, and staff in a manner that conveys respect, caring, and sensitivity
- Motivated to learn and flexible/willing to change
- Professional, proactive, collaborative, conscientious, and results-oriented individual
- Optimistic and positive demeanor, good intuition, and sound judgment
- Must be able to collect needed information and document clearly in electronic formats
- Skills and comfort using Windows, Word and Excel required
- Some travel in the Boston metro area for site visits and meetings is required
- Fluency in Spanish required
Benefits
- Excellent medical and dental benefits, available on your first day for positions over 24 hours/week
- A 403b retirement plan open to all employees, including per diems
- Generous paid time off
- On-site health and wellness programming
- Tuition reimbursement and scholarships
- An employee recognition program
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