Manager overseeing JetBlue’s lounge product experience, ensuring high - quality service and operational standards across lounge locations. Leading program development and enhancing customer satisfaction and compliance in various hospitality environments.
About the role
- Patient Services Manager implementing dining solutions for customer needs at Aramark Healthcare+. Overseeing operations at San Joaquin General Hospital in French Camp, CA.
Responsibilities
- developing and implementing dining solutions to meet customer needs and tastes
- oversees and manages dining operations where customers order prepared foods from a menu
- lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
- plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
- use Aramark's coaching model to engage and develop team members to their fullest potential
- reward and recognize employees
- ensure individual and team performance meets objectives and client expectations
- plan and lead daily team briefings
- ensure safety and sanitation standards in all operations
- identify client needs and communicate operational progress
- ensure the completion and maintenance of P&L statements
- deliver client and company financial targets
- adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
- bring value through efficient operations, appropriate cost controls, and profit management
- follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- ensure entire team is trained and able to implement
- supervise team regarding production, quality and control
- maintain a safe and healthy environment for clients, customers and employees
- follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Requirements
- at least 1 year of experience
- at least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
- Must be able to stand for extended periods of time.
Benefits
- medical
- dental
- vision
- work/life resources
- retirement savings plans like 401(k)
- paid days off such as parental leave
- disability coverage
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Experience level
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