Manager overseeing JetBlue’s lounge product experience, ensuring high - quality service and operational standards across lounge locations. Leading program development and enhancing customer satisfaction and compliance in various hospitality environments.
About the role
- Food Service Manager responsible for developing dining solutions and managing dining operations. Ensuring safety, financial performance, and excellent customer service in Lebanon, IN.
Responsibilities
- Developing and implementing dining solutions to meet customer needs and tastes
- Overseeing and managing dining operations where customers order prepared foods from a menu
- Engaging and developing team members to their fullest potential using Aramark's coaching model
- Rewarding and recognizing employees
- Planning and leading daily team briefings
- Ensuring safety and sanitation standards in all operations
- Identifying client needs and communicating operational progress
- Ensuring the completion and maintenance of P&L statements
- Delivering client and company financial targets
- Adopting all Aramark processes and systems, understanding performance metrics, data, order and inventory trends; educating teams on key levers to improve margins
- Bringing value through efficient operations, appropriate cost controls, and profit management
- Following the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Supervising team regarding production, quality and control
- Maintaining a safe and healthy environment for clients, customers and employees
- Following all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Leading the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
- Planning, directing, and coordinating food service activities in order to deliver a finished product to the customer.
Requirements
- Requires at least 1 year of experience
- Requires at least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
- Must be able to stand for extended periods of time.
Benefits
- Health insurance
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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