Manager overseeing apprenticeship Delivery Services operations in the Edmonton Region. Driving modernization and process improvements for high - quality client service at the Government of Alberta.
About the role
- General Manager managing multiple contracted services generating substantial revenue for clients. Building relationships and driving financial outcomes in a hospitality-driven environment.
Responsibilities
- Plan, manage, and guide multiple contracted services for a client generating $2-15M+ in revenue
- Oversee integrated service operations tailored to each client’s environment and expectations
- Build strong, trust-based relationships with clients and key partners
- Drive financial outcomes through effective budgeting, forecasting, and operational strategy
- Uphold the highest standards of safety, integrity, and operational consistency
- Foster a workplace where people feel motivated, confident, and proud of their craft
Requirements
- Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
- The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role
- Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
- Meaningful experience in service industry, contract services, or hospitality environment
- Proven ability leading through other managers
- Experience in creating and managing a department budget, financial controls and analysis
- Experience crafting product sales strategies and implementing operational programs and initiatives
Benefits
- Medical
- Dental
- Vision
- Work/life resources
- Retirement savings plans like 401(k)
- Paid days off such as parental leave
- Disability coverage
Job title
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Experience level
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Degree requirement
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