Hybrid Director, Business Intelligence & Analytics

Posted 1 hour ago

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About the role

  • Director leading Business Intelligence & Analytics, driving insight and decision-making at Aramark. Collaborating with operational leaders, mentoring BI team, and ensuring data integrity.

Responsibilities

  • Define, implement, and execute the organization’s operational reporting and data strategy aligned to business objectives; personally lead the design of priority KPI frameworks and reporting patterns while coaching the team on scalable, maintainable approaches.
  • Lead the business reporting function—tracking key metrics and initiatives through automated dashboards and self-serve tools (e.g., Power BI)—and remain hands-on in the creation, refinement, and governance of critical reporting assets.
  • Collaborate with operational leaders to ensure the right metrics and systems are in place to measure success; personally engage in metric definition and instrumentation for the most business-critical initiatives.
  • Ensure key performance metrics remain relevant, scalable, reliable, and consistently defined; establish review cadences and quality checks, modeling disciplined metric stewardship for the team.

Requirements

  • Bachelor’s degree in data science, Computer Science, Information Systems, or related field; convenience retail and/or hospitality industry experience preferred.
  • 10+ years of experience in analytics and business intelligence, with a proven track record leading enterprise or line-of-business data initiatives.
  • Demonstrated ability to translate data insights into strategic business recommendations, with strong problem-solving skills and evidence of driving business results.
  • Hands-on experience with data visualization tools (e.g., Power BI) and advanced analytics techniques; ability to personally build, review, and improve BI solutions.
  • Excellent leadership and team management skills, including cross-functional leadership; prior people leadership experience preferred.
  • Excellent communication and collaboration skills, with the ability to translate complex data concepts for business stakeholders.
  • Ability to work effectively within a matrix organization.
  • Capacity to deal with ambiguity, thrive in dynamic environments, and effectively cope with change.

Benefits

  • Requires 10–15% travel within the United States and Canada

Job title

Director, Business Intelligence & Analytics

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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