Director leading Business Intelligence & Analytics, driving insight and decision-making at Aramark. Collaborating with operational leaders, mentoring BI team, and ensuring data integrity.
Responsibilities
Define, implement, and execute the organization’s operational reporting and data strategy aligned to business objectives; personally lead the design of priority KPI frameworks and reporting patterns while coaching the team on scalable, maintainable approaches.
Lead the business reporting function—tracking key metrics and initiatives through automated dashboards and self-serve tools (e.g., Power BI)—and remain hands-on in the creation, refinement, and governance of critical reporting assets.
Collaborate with operational leaders to ensure the right metrics and systems are in place to measure success; personally engage in metric definition and instrumentation for the most business-critical initiatives.
Ensure key performance metrics remain relevant, scalable, reliable, and consistently defined; establish review cadences and quality checks, modeling disciplined metric stewardship for the team.
Requirements
Bachelor’s degree in data science, Computer Science, Information Systems, or related field; convenience retail and/or hospitality industry experience preferred.
10+ years of experience in analytics and business intelligence, with a proven track record leading enterprise or line-of-business data initiatives.
Demonstrated ability to translate data insights into strategic business recommendations, with strong problem-solving skills and evidence of driving business results.
Hands-on experience with data visualization tools (e.g., Power BI) and advanced analytics techniques; ability to personally build, review, and improve BI solutions.
Excellent leadership and team management skills, including cross-functional leadership; prior people leadership experience preferred.
Excellent communication and collaboration skills, with the ability to translate complex data concepts for business stakeholders.
Ability to work effectively within a matrix organization.
Capacity to deal with ambiguity, thrive in dynamic environments, and effectively cope with change.
Benefits
Requires 10–15% travel within the United States and Canada
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