SO
Technical Support Analyst providing first - level support to clients using various applications. Involves troubleshooting, issue escalation, and ensuring customer satisfaction in São Paulo.
About the role
- Drive the adoption of new technology at customer sites
- Demonstrate and introduce new technologies through Demos and onsite evaluations
- Liaison between customer and Business Unit for assigned projects
- Check and approve operational quality of system equipment
- Provide highly visible customer support through on-site installation and troubleshooting
Requirements
- Knowledge of 3 or more processes on 2 or more technologies or expert level in 1 technology
- Basic integration knowledge
Benefits
- Supportive work culture
- Health and wellbeing programs
- Professional growth opportunities
- Relocation assistance
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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