Data Analyst role entering and maintaining sales data for Applied Industrial Technologies. Collaborating with teams to ensure data accuracy and supporting customer relations through various tasks.
Responsibilities
Accurately entering and maintaining sales data into company systems
Research and input sales data from various sources to ensure the databases are complete and up-to-date
Responsible for maintaining and analyzing information including customer, vendor, and internal data provided
Compile and update listings for customer pricing, with new and existing procedures
Work with corporate associates to update customer requirements including assessing price updates for accuracy to eliminate potential errors
Analyze and identify purchasing strategies to reduce company costs and customer pricing
Work with customers as necessary to verify data or to obtain necessary information
Perform other duties as assigned or directed
Meeting customer and shipment metrics, including time to fill, expediting orders, and quoting
Developing, implementing, and monitoring programs and activities related to products and customer service
Ensuring that customer relations are maintained at a high level
Requirements
6 months of customer service experience preferred
Excellent telephone and written skills, including English grammar
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
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