Responsible in ensuring all accounts receivables and general accounting are performed in an effective, accurate and efficient manner.
Adheres to policies and procedures set
Ensures Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are achieved
Prepares statements of accounts for exception customers accurately within the time frame
Sorts and emails statement of accounts with appropriate supporting documents, accurately and on a timely basis
Resolves billings and any AR exceptions with field personnel within the given time frame
Assists in timely collections from certain customers by providing further assistance to Collections Team.
Responds to customers and/or customer service’s queries (emails)
Maintains Deposit accounts statement and balance
Performs monthly reconciliation to ensure accuracy
Assists in solving problems
Assists Team leader in Ad-hoc Reports/Projects. Provides feedback to supervisors on potential process improvements. Ensures strict compliance with financial policies and procedure.
Prepares weekly & monthly unbilled report for the stakeholders for the resolution of aged shipments not yet invoice.
Supports in issuing the credit note for NAM region.
Prepares the AR trend & payment behavior reporting to Regional Finance to ensure the customers payment trends not impacting the KPI.
Acts as the key person for discussion and communication with the Regional Finance team
Requirements
Candidate must possess at least a Diploma, Post Graduate Diploma, and Professional Degree in Business Administration/Business Management/Finance/Accountancy or equivalent.
Strong communication and problem solving skills
Possesses strong analytical skills and accounting knowledge
Proficient in Microsoft Word, Excel & Outlook, SAP
Data entry experience required
Excellent command of English (written & verbal)
Attention to detail and is able to meet tight deadlines
Committed, meticulous, team player, excellent communication and negotiation skills
Able to communicate in a professional and positive manner
Prior working experience in a shared services center
Benefits
Health insurance
Paid time off
Professional development opportunities
Flexible work arrangements
Job title
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