About the role

  • Application Analyst providing technical support for assigned business applications and managing their lifecycle. Ensuring compliance with IT processes while collaborating with vendors to enhance efficiencies.

Responsibilities

  • Provide technical and business support to local and remote end users for the assigned business applications
  • Manage the lifecycle of the supported applications from implementation to retirement
  • Provide technical expertise and support for integration with other applications
  • Manage vendor relations from the technical perspective
  • Partner with vendors to understand application roadmaps
  • Ensure standards, patterns, and practices support and comply with internal IT processes
  • Participate in the collection and provisioning of internal controls information
  • Establish and maintain system-related documentation
  • Administer application changes through the change control process

Requirements

  • High School Diploma or equivalent
  • At least six (6) years of experience providing direct Tier II and III level support to end users of technical applications
  • At least five (5) years of experience with Microsoft SQL Server 2018 and above, SQL scripting, ODBC, DNS, TCP/IP, and Windows operating systems
  • Experience with MS Office applications: Word, Excel, PowerPoint, and Visio
  • Experience with the use and application of reporting tools (i.e. Scheduler, SSRS, Spotfire, Crystal Reports)

Benefits

  • Health Care eligibility including Medical & Prescription, Dental and Vision coverages
  • Health Savings Account (HSA), Dependent Care FSA and Dependent Care FSA match
  • Employer Paid Insurance: Basic Life and AD&D (employee, spouse, child), Short-Term and Long-Term Disability Coverage
  • Voluntary Insurance: Life and AD&D, Accident, Long Term Care, Critical Illness, Hospital Indemnity, Pet Insurance, Legal Services
  • Employee Assistance Program (EAP)
  • 401(k) with employer matching
  • Student Loan Repayment Reimbursement
  • Vacation, Personal Choice Days (PCD), Sick Time
  • Paid Parental Leave
  • Company paid Holidays
  • Wellness Reimbursement
  • Subsidized Parking and Public Transportation
  • Financial Well-being Program
  • Professional Membership Reimbursement
  • Employee Discount Programs

Job title

Application Analyst

Job type

Experience level

Mid levelSenior

Salary

$130,000 - $160,000 per year

Degree requirement

High School Diploma

Location requirements

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