BU
Kundenberater für kommunale Kunden und öffentliche Auftraggeber im Versicherungsdienst von BüchnerBarella. Verantwortlich für passende Versicherungslösungen und Kundenanfragen in den Bereichen Ausschreibung und Schadensfallabwicklung.
About the role
- Head of Quality Management leading a team to improve quality standards in global projects. Oversee supplier and customer processes and ensure compliance with international standards.
Responsibilities
- Leadership, development and management of the Quality Management and Quality Assurance team (Engineering and Online Business)
- Overall responsibility for all quality-related activities in OEM and online channels including international alignment for uniform standards
- Further development of the quality strategy and establishment of a "First Time Right" and continuous improvement culture. This includes root cause analysis, process optimizations and deriving concrete measures
- Planning, conducting and follow-up of supplier and customer audits as well as on-site development of our suppliers
- Responsibility for initial sampling, ISIR/PPAP, series approvals, and conducting APQRs and quality reviews
Requirements
- Completed Bachelor's or Master's degree in Quality Management, Engineering or a comparable field
- 5+ years of experience leading teams in international, multicultural and virtual environments
- 8+ years of professional experience in quality management, including root cause analysis, audits (internal/external) and product validation (ISIR, PPAP)
- Strong knowledge of QMS and ERP systems
- Certified Internal/Lead Auditor ISO 9001 (mandatory), ISO 14001 is a plus
- Proficient in methodologies such as Lean, Six Sigma or Kaizen
- Fluent German and English skills
- Willingness to travel 10–20%
Benefits
- Trust in individual responsibility
- Self-organization
- Flat hierarchies
- International working environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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