Engineer 2 supporting Metro Ethernet test and turn up for Comcast Business. Troubleshooting complex network issues for Federal Government and Enterprise commercial customers.
About the role
- Network Engineer II supporting enterprise network services by maintaining and troubleshooting network infrastructure. Collaborating with teams to enhance network performance and security in a hybrid workplace.
Responsibilities
- Support and maintain network infrastructure, including routing, switching, wireless networks, and VoIP systems
- Manage and troubleshoot VPNs, firewalls, IP address management (IPAM), and authentication services
- Evaluate, diagnose, and resolve complex network issues in a timely manner
- Participate in the design, implementation, and optimization of network solutions
- Contribute to network-related projects, providing input to improve performance, scalability, and efficiency
- Develop and maintain technical documentation, processes, and procedures
- Assist in change management efforts by identifying risks, minimizing disruptions, and ensuring smooth implementation
- Collaborate with cross-functional teams to support organizational initiatives and service delivery
- Provide knowledge transfer, mentorship, and guidance to peers and junior staff
- Maintain a high level of professionalism and deliver excellent customer service
Requirements
- Strong experience with routing, switching, and network protocols
- Cisco Certified Network Associate (CCNA)
- Hands-on experience with wireless networking, VoIP, VPNs, firewalls, and authentication systems
- Solid understanding of IP address management (IPAM)
- Proven ability to troubleshoot and resolve complex technical issues
- Strong analytical, organizational, and communication skills
- Ability to work both independently and collaboratively in a team environment
- **Preferred Qualifications:**
- Experience in healthcare, academic, or research environments
- CCNP
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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