Account Consultant II managing client relations at Horizon Blue Cross Blue Shield. Focused on client acquisition, service, and managing accounts in the health insurance sector.
About the role
- Consultant leading multiple customer engagements using proprietary technology and advisory services. Driving insights and relationships to influence business decisions in a global analytics leader.
Responsibilities
- Lead multiple customer engagements day-to-day, in collaboration with CET leadership, to help customers make optimal investment decisions based on the combination of our proprietary technology and advisory services.
- Manage customer delivery: align project timelines, manage key customer communication, manage tasks and goals of other team members, ensure deliverables are of high quality and meet project deadlines.
- Accountable for driving the most efficient data collection process with customers and build cutting edge statistical/econometric models.
- Build strong relationships with customers understand their business objectives and deliver presentations with actionable insights and recommendations to drive impactand long-term partnerships.
- Act as point of contact for customer projects, being able to address ad-hoc client requests and questions about data, models, software, etc.
- Collaborate with leadership to balance project resources across teams, and support in managing towards revenue targets.
- Train and coach new & existing team members, providing feedback and guidance in the moment during daily work
Requirements
- Bachelor’s degree or above (ideal areas of study/related study including: Business Analytics and Management, Economics, Statistics, Mathematics, and/or Marketing)
- 5+ years of experience with any combination of advanced and predictive analytics, marketing analytics, and analytic techniques for marketing, customer, and business applications
- Strong working knowledge of Microsoft PowerPoint and Excel
- Professional experience working with big data; building and optimizing ‘big data’ data pipelines, architectures, and data sets, to deliver marketing and business strategy for companies as a consultant and or as an internal marketing, business/customer insights on the client side
- Project management experience using data to solve complex business questions and drive business solutions, demonstrating an awareness of broader business impacts
- Experience collaborating across functions and with leaders to capture outside perspectives and leverage internal knowledge.
- Demonstrates ability to innovate and enhance processes through the utilization of new technologies and knowledge.
- Ability to apply marketing and commercial intelligence concepts for business success.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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