Technical Business Analyst leveraging data analytics and automation at Web Summit. Analyzing GTM workflows and enhancing data integrity in Salesforce while collaborating across teams.
About the role
- Business Analyst bridging business and technology teams to translate requirements for product enhancements. Using JIRA for managing requests while supporting clients in understanding existing features.
Responsibilities
- Be a subject matter expert – develop deep knowledge of our platform, dependencies on other systems and influence our roadmap; act as a trusted adviser for our customers and turn business requirements into feature specifications; support our customers in the understanding and usage of existing features
- Conduct research and analysis to find the root causes of business challenges, identify business opportunities and make recommendations on how to achieve business goals and stay competitive
- Write requirements, functional specifications, and other supporting documentation for new and/or enhanced systems. Produce documentation suitable for business clients, programmers, QA and trainers.
- Collaborate with the Product Managers to analyze processes and system issues and turn them into actionable system changes that benefit the requesting party(s), improve efficiency in operations and overall performance
- Work closely with the technology architects and leads to convert business requirements into technology solutions.
- Understand and analyze data to troubleshoot issues and gather/extract requirements.
- Work closely with QA testers to ensure successful planning of test strategy and test case execution.
Requirements
- Bachelor’s or master’s degree in any Computer Science, Engineering, or related fields.
- 2+ years of work experience as an Analyst in relevant fields.
- Proficient knowledge of Office 365 and any BI tools.
- Excellent written and verbal communication skills, including demonstrated effective functional documentation skills.
- Strong analytical and problem-solving skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Experience in product support.
- Experience in agile software development, scrum methodologies & tools and processes using JIRA (e.g., epics and stories)
- Excellent multitasking and time management skill to manage stakeholders and to meet tight deadlines
- Solid experience with documentations and issue tracking tools – Jira, Confluence, office 365, Microsoft Team
Benefits
- Our Company values and culture:
- People: We value our people, clients, and partners
- Passion: We love what we do
- Growth: Unlimited growth means unlimited potential
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Technical Business Analyst at Web Summit identifying efficiencies and managing CRM workflows in Dublin. Collaborating across teams to leverage AI tooling and improve operational processes.
Functional SME/Business Analyst for Auto Finance involved with software products at a growing international company. Leading initiatives and collaborating with teams for innovative solutions.
Business Analyst contributing to team expertise in analyzing complex business problems and trends. Requires business domain understanding and project management skills.
Senior Business Analyst joining a short - term project focused on AI - driven automation. Collaborating with client stakeholders to analyze operational business processes for improvement.
Senior Business Analyst responsible for leading Oracle Fusion HCM design and support at American Tower. Collaborates with HR and IT to implement scalable HCM solutions.
Digital Business Analyst driving digital initiatives for financial services. Gathering requirements, analyzing processes, and collaborating on system implementations to optimize user experience.
NetSuite Business Analyst owning platform decisions and data strategy in a growing 600 - person life sciences consultancy. Responsible for ERP setup, project integrations, and data quality across multiple regions.
Resource Management Analyst supporting data accuracy and pre - staffing operations at Huron. Ensuring effective resource management through Salesforce and Workday with collaborative team involvement.
Business Management Analyst supporting Infra Chief Operating Office division at Deutsche Bank. Collaborating with stakeholders and preparing analytics and reports for strategic initiatives.