Business Analyst focusing on delivering actionable specifications and collaborating with cross - functional teams. Working at Capgemini to enhance digital transformation and operational efficiency.
About the role
- Business Analyst bridging business and technology teams to translate requirements for product enhancements. Using JIRA for managing requests while supporting clients in understanding existing features.
Responsibilities
- Be a subject matter expert – develop deep knowledge of our platform, dependencies on other systems and influence our roadmap; act as a trusted adviser for our customers and turn business requirements into feature specifications; support our customers in the understanding and usage of existing features
- Conduct research and analysis to find the root causes of business challenges, identify business opportunities and make recommendations on how to achieve business goals and stay competitive
- Write requirements, functional specifications, and other supporting documentation for new and/or enhanced systems. Produce documentation suitable for business clients, programmers, QA and trainers.
- Collaborate with the Product Managers to analyze processes and system issues and turn them into actionable system changes that benefit the requesting party(s), improve efficiency in operations and overall performance
- Work closely with the technology architects and leads to convert business requirements into technology solutions.
- Understand and analyze data to troubleshoot issues and gather/extract requirements.
- Work closely with QA testers to ensure successful planning of test strategy and test case execution.
Requirements
- Bachelor’s or master’s degree in any Computer Science, Engineering, or related fields.
- 2+ years of work experience as an Analyst in relevant fields.
- Proficient knowledge of Office 365 and any BI tools.
- Excellent written and verbal communication skills, including demonstrated effective functional documentation skills.
- Strong analytical and problem-solving skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Experience in product support.
- Experience in agile software development, scrum methodologies & tools and processes using JIRA (e.g., epics and stories)
- Excellent multitasking and time management skill to manage stakeholders and to meet tight deadlines
- Solid experience with documentations and issue tracking tools – Jira, Confluence, office 365, Microsoft Team
Benefits
- Our Company values and culture:
- People: We value our people, clients, and partners
- Passion: We love what we do
- Growth: Unlimited growth means unlimited potential
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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