Retail Sales Consultant with a focus on customer service and sales for Travelex. Engaging with customers and promoting travel money products at Cairns Airport.
About the role
- Neuroscience Sales Representative driving sales in assigned territories within Intra-Cellular. Engaging with healthcare professionals about product efficacy and clinical evidence overall.
Responsibilities
- Following compliance guidelines, sales performance drives to ensure sales forecasts are met or exceeded within assigned territory by calling on predominantly Primary Care HCP offices and select PC targets within both in-person and virtually.
- Develop superior product and disease state knowledge and effectively educate and engage healthcare professionals in dialogue about clinical evidence, approved indications, and product efficacy/safety profiles to support on-label prescribing for appropriate patients.
- Effectively uses assigned budgets to achieve territory objectives.
- Customizes discussions and client interactions based on customer’s needs in a compliant and ethical manner.
- Function independently with sales proficiency to drive sales performance and ensure sales forecasts and assigned budgets meet or exceed therapeutic and territory expectations.
- Maintains current understanding of local market, practice structures, evolving customers, and key influencers.
- Routinely shares such information with relevant internal Intra-Cellular stakeholders.
- Provides input into resource allocation decisions across customers/region.
- Identifies and selects programs/resources available and appropriate for each customer, practice, and/or system.
- Provides special education to healthcare providers through appropriate programs that fall within ITCI’s ethical guidelines.
- Works with District Manager and key stakeholders to develop a local business plan that ensures achievement of all business objectives.
- Capitalizes on formulary approvals and other business opportunities through effective implementation of the strategic plan.
- Collaborates with other Neuroscience Sales Specialist-II’s on common objectives and sharing of best practices.
- Accountable for providing timely and accurate administrative management of work hours, sales call data, customer objectives, communication responses, synchronization, sample and expense reporting.
- Expected to meet or exceed all NSR deliverables.
- Effectively create and build a compliant business plan based on depth and breadth of customer business needs, resources and products.
- Complete all company and job-related training as assigned within the required timelines.
Requirements
- Must have Bachelor’s degree from an accredited college or university as well as a valid driver’s license and safe driving record.
- Must have 1+ years of documented success in B2B sales experience required; previous sales experience in pharmaceuticals, biologics, and/or medical device sales preferred.
- Antipsychotic, and/or bi-polar sales experience is a plus.
- Must have strong desire and passion for improving the lives of patients and their caregivers.
- Ideal candidate emulates patient-centricity.
- Must act with high integrity and always in accordance with the Company’s Compliance policies and procedures.
- Must have strong sense of self-motivation, initiative, and entrepreneurial thirst, excellent decision-making judgment, strong teaming/collaboration and cross-functional skills.
- A proven track record of success in learning and adapting to an evolving environment such as Covid-19 in order to overcome obstacles and challenges.
- Must have ability to be agile and adapt to the changing telemedicine/virtual environment.
- Ability to analyze data/metrics to assess progress against objectives as well as diagnose performance issues and identify new opportunities.
- Must have strong verbal, presentation, and listening skills.
- Experience establishing new customer relationships and communicating technical information to a diverse customer audience.
Benefits
- Competitive compensation
- Comprehensive benefits packages tailored to your role + location
- A supportive culture that fuels your soul + feeds your spirit
- A primarily remote work model for better work-life balance
- A diverse, equitable + inclusive workplace, so you can be your best self
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