Hybrid Platform Product Manager – Workflow

Posted 1 hour ago

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About the role

  • Platform Product Manager at International SOS responsible for product vision and strategy with a focus on workflow solutions. Collaborating with engineering and product teams for platform integration and success.

Responsibilities

  • Own the product vision, strategy, and roadmap for your assigned shared platform(s)
  • Define the platform’s value proposition, target users, and success metrics
  • Ensure the platform delivers reliable, scalable, and reusable capabilities that reduce friction for product experience teams
  • Partner with an engineering team to translate platform strategy into deliverable milestones
  • Maintain and prioritise a backlog that balances feature development, technical health, and operational excellence
  • Make trade-offs between speed, flexibility, and standardization within your platform scope
  • Engage and collaborate with product managers, engineers, and tech leads who consume your platform
  • Gather and synthesize feedback to identify pain points, unmet needs, and adoption barriers
  • Ensure APIs, components, and workflows are intuitive, well-documented, and easy to integrate
  • Collaborate with other platform product managers to ensure alignment across shared platforms
  • Manage dependencies and integration points between platform teams
  • Contribute to org-wide platform principles, standards, and governance
  • Define and track success metrics such as adoption, usage, reliability, performance, and customer satisfaction
  • Drive platform adoption through enablement, communication, and iteration
  • Use data and feedback to continuously improve the platform experience
  • Anticipate future needs and scaling challenges as product usage grows
  • Help establish patterns and best practices that promote consistency without over-constraining teams
  • Advocate for investments in platform health, resilience, and long-term maintainability

Requirements

  • Extensive product management experience, with experience owning platform or internal products
  • Experience of developing a workflow engine
  • Proven track record owning a product area end-to-end, ideally within a multi-team platform organization
  • Experience delivering shared services, APIs, frameworks, or infrastructure used by multiple teams
  • Strong technical fluency and comfort working closely with engineers and architects
  • Ability to operate with clear ownership while coordinating across teams
  • Excellent prioritization and stakeholder management skills
  • Systems thinker who understands how individual platform decisions impact the broader ecosystem
  • Pragmatic, outcomes-focused, and comfortable with ambiguity
  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field
  • Certifications such as PMI‑ACP, PMP, SAFe, CSM, or equivalent are beneficial

Benefits

  • Competitive salary
  • Warm, supportive, and open company culture
  • An opportunity to learn and develop in a global environment
  • Hybrid working: 3 days in the office
  • Birthday holiday and option to purchase additional annual leave
  • Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance and more

Job title

Platform Product Manager – Workflow

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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