PF
Prudential FinancialIndividual Life Insurance, Marketing Manager
Marketing Manager for Individual Life Insurance developing data - driven campaigns and strategies. Collaborating with product owners and sales leadership to drive business results.
About the role
- you will work in the field and report to the Property Claim Manager and handle homeowner property field claims.
- investigate the origin and cause of claims by contacting the appropriate parties.
- identify complex issues and seek assistance as needed.
- handle claims on a good faith basis.
- handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
- conduct on-site inspections when needed, evaluates damages, and handles claim negotiations.
- respond to customer inquiries, makes appropriate decisions and closes file as needed.
- interpret and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
- proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
Requirements
- demonstrated experience providing customer-driven solutions, support, or service.
- demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
- demonstrated experience handling moderately complex claims, or other equivalent experience.
- solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
- solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
- valid driver's license required plus an acceptable driving record.
- obtain state specific property casualty claims licensing as required.
Benefits
- comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
- competitive 401(k) contribution
- pension plan
- annual incentive
- 9 paid holidays
- paid time off program (23 days accrued annually for full-time employees)
- student loan repayment program
- paid-family leave
Job title
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Experience level
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