Support Engineer managing Microsoft Client Infrastructure for leading IT service provider with flexible work arrangements. Responsible for Windows environment stability and process/tool enhancements.
AI
Hybrid Lead Guidewire Business/Technical Analyst
Posted last week
About the role
- Lead Guidewire Business/Technical Analyst at American Family Insurance overseeing system migrations and upgrades. Collaborate across teams ensuring modern customer experiences and contribute to business analysis.
Responsibilities
- Lead Guidewire system upgrades
- Support AmFam’s goal to retire legacy systems and streamline operations
- Ensure Guidewire delivers seamless, modern customer experiences aligned with AmFam’s digital strategy
- Optimize Guidewire for advanced analytics and AI
- Configure Guidewire to support new products and bundling
- Collaborate with teams to develop product requirements
- Proactively communicate with stakeholders to analyze information needs and functional requirements
- Identify process gaps and propose solutions
- Communicate verbal and written requirements to developers, testers, and business owners
- Prioritize requests to achieve best results and meet goals
Requirements
- Guidewire application expertise and certifications
- Property & Casualty Insurance domain knowledge and experience
- Business and technical analysis and requirement gathering experience
- AI tools and modeling experience
- Strong communication skills – written, verbal, and presentation
- Excellent organizational and interpersonal skills with experience of working under pressure with precision and accuracy
- Ability to apply critical thinking and cope with rapidly changing priorities and a continual backlog of work
Benefits
- Comprehensive medical, dental, vision and wellbeing benefits
- Competitive 401(k) contribution
- Pension plan
- Annual incentive
- 9 paid holidays
- Paid time off program (23 days accrued annually for full-time employees)
- Student loan repayment program
- Paid-family leave
Job title
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Degree requirement
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