Travel Consultant providing outstanding customer service in seamless travel management for federal clients. Specializing in travel arrangements and consultations for defense & government travelers.
Responsibilities
Create and complete travel arrangements (air, hotel, car, rail)
Ensure reservations are built according to client standards and preferences
Act as a trusted advisor by offering informed and insightful recommendations
Handle basic and moderately complex bookings, ticket exchanges, and complex fares
Raise most complex bookings to more experienced staff
Benefit from comprehensive training by experienced colleagues
Requirements
English fluent – written and spoken
2nd language a plus
Good verbal and written communication skills
Basic MS Office
A genuine passion for high-quality customer service
Strong teamworking skills
A positive, “can do” attitude
Willingness to learn and grow
Military experience/certifications accepted as a substitute for some requirements
Must be a U.S. Citizen; authorization to work in the U.S. alone is not sufficient
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