Hybrid Operations Manager

at American Alpine Club

• Job title: Operations Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $62,000 - $70,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Golden, United States

About the role

• Operations Manager overseeing nonprofit operations, compliance, and HR at American Alpine Club. Ensuring effective workflows and supporting a team of 25–35 staff members.

Responsibilities

• Manage and administer daily operations
• Oversee office operations, supplies, mail, and facility vendors
• Manage and respond to federal, state, local, or business inquiries
• Maintain compliance calendar (filings, renewals, reporting deadlines)
• Support VP of Finance and Operations in insurance renewals and documentation, primarily by tracking renewal timelines and coordinating documentation gathering
• Coordinate charitable exemptions, state registrations, permitting, and compliance with oversight from the VP of Finance and Operations
• Maintain COI records and track compliance needs
• Support Contractor administration, including tracking timelines, vendor list, onboarding and offboarding, etc.
• Support budget tracking for Operations expenses
• Coordinate expense policy adherence and documentation
• Assist with audit preparation by gathering non-accounting documentation
• Support grant compliance documentation collection (operational components)
• Manage corporate filings and annual registrations (as delegated)
• Manage and administer human resources daily operations
• Coordinate job postings and general hiring process with Supervisors
• Manage and execute onboarding and offboarding logistics (background checks, I-9, benefits enrollment/term, payroll setup, access provisioning/removal, scheduling support, etc.)
• Maintain personnel files and HRIS records
• Administer benefits enrollment and changes
• Coordinate workers compensation, unemployment claims, and compliance filings
• Support payroll preparation in partnership with Finance Director; update state tax rates in the HRIS to ensure compliance
• Collaborate with the Deputy Director to ensure HR policies are documented, up-to-date, and acknowledged
• Support the VP of Finance and Operations with logistics for required staff trainings
• Support the Deputy Director with performance review logistics and administration
• Manage contractor compliance tracking (W-9s, insurance certificates, agreements)
• Document operational workflows and SOPs
• Maintain centralized policy and operations manual
• Ensure version control and staff accessibility

Requirements

• Commitment to AAC’s values and purpose.
• Experience in outdoor, environmental, or recreation sectors is preferred but not required.
• 4+ years experience in nonprofit operations, HR administration, or organizational management
• Strong working knowledge of HR compliance and employment law basics
• Experience managing vendors, contracts, and compliance tracking
• Exceptional organizational and documentation skills
• Ability to build workflow systems and ensure follow-through
• Strong cross-functional communication skills
• Comfortable operating in a 25–35 person growth-stage nonprofit
• Experience with HRIS (preferably BambooHR), Google Suite, Salesforce, Asana, and Excel

Benefits

• employer-paid medical (with reproductive and gender-affirming care)
• HSA
• dental
• vision
• life
• AD&D insurance
• short- and long-term disability insurance
• wellness program
• matching 401k retirement plan
• flexible work scheduling
• pro deals
• generous paid time off
• bonding leave